Support
Talk to Us
We're a small team; Real humans respond — no bots, no tickets. Gulf business hours (09:00–21:00 AST). Typically under 4 hours on business days.
Common questions
I can't connect my Binance API key
Email support@gethalalcrypto.com with your API key setup screenshot. We'll walk you through the setup.
My subscription didn't activate
Email team@gethalalcrypto.com with your payment confirmation. We'll activate manually within the hour.
I want to cancel my subscription
Cancel from Settings → Account in your dashboard — takes effect immediately. If anything looks off, email team@gethalalcrypto.com from your registered address and we'll handle it same-day.
Is my Binance account safe?
We only use read + spot-trading API permissions. We never request withdrawal access. Your funds stay on Binance.
Looking for docs? Halal methodology · FAQ